A video about the need for Mobile Customer Service

A video about the need for Mobile Customer Service

QMatic Group has a great video called:


Some of their theme is the following:

The mobile revolution will inevitably transform most companies business in the next decade and will trigger a more radical transformation toward systems of engagement.

Mobile engagement empowers people to take the next most likely action in their immediate context.  A mobile solution allows you to deliver service in a relevant way and straight into the customer’s palm.